Shipping policy

Welcome! This shipping Policy applies to all products purchased through https://janelkart.in/, owned and operated by Nirog health services. Understanding our shipping practices and policies helps ensure a smooth experience for our customers.

Order confirmation and processing of order

Order confirmation will be considered only after receipt of payment. No COD service is applicable. Order will be processed within 2 working days after the date of payment receipt.

Shipping Charges (within INDIA)

Shipping rates are based on location and order value. Shipping charges for various regions in India are as follows. 

Minimum Shipping Charges for Prepaid orders:

  • Rs 80/- for standard shipping order value up to Rs.600  only for India zone-1.
  • Rs 120/- for standard shipping order value up to Rs.600  only for India zone-2.
  • Rs 160/- for standard shipping order value up to Rs.600  only for India zone-3.

Standard Shipping Charges for Prepaid orders (order value based: order value more than Rs. 600/- & lesser than minimum order value for free shipping of the zone): 

  • Rs [50+(5% of order value)] for India zone-1.
  • Rs [90+(5% of order value)] for India zone-2.
  • Rs [130+(5% of order value)] for India zone-3.

Free Shipping Charges for Prepaid orders:

  • Minimum order value after discount (if any) should be Rs. 2000/- for India zone-1.
  • Minimum order value after discount (if any) should be Rs. 2500/- for India zone-2.
  • Minimum order value after discount (if any) should be Rs. 3000/- for India zone-3.
Zone -1Zone -2Zone-3
Uttar Pradesh, Delhi, Chhattisgarh, Bihar, Haryana,
Madhya Pradesh, Uttarakhand.
Andhra Pradesh, Karnataka, Maharashtra, Punjab, West Bengal, Gujarat, Himachal Pradesh, Jharkhand, Orissa, Assam, Chandigarh.Goa, Tamil Nadu, Telangana, Kerala, Jammu and Kashmir, Lakshadweep, Manipur, Meghalaya, Mizoram, Nagaland, Pondicherry, Sikkim, Dadra and Nagar Haveli, Daman & Diu, Andaman & Nicobar, Arunachal Pradesh, Tripura.

Responsibilities

  • The customer is responsible for providing accurate shipping information.
  • Janel kart (janelkart.in) is not liable for delays or losses caused by incorrect or incomplete information provided by customers.

Shipping mode

India post services (preferred). Other courier partners who are reliable and ensures delivery within the time.

Delivery time

  • Zone-1: (4-7 days)
  • Zone-2: (4-7 days)
  • Zone-3: (6-10 days)

Tracking

Once dispatched, customers will receive a tracking number and details to monitor the progress of their shipment.

Order Modification

Once an order is dispatched, modifications to shipping details cannot be accommodated.

Contact Information For any questions or concerns regarding our shipping policy, please contact us on information given at CONTACT US page.